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25 years designing great user experience

Hands-on multi-disciplined digital product designer with a strong passion for user-centered design & research

Brands

Brand focused

My proven history working for many top brands has taught me the importance of brand identity, attention to detail, and adherence to brand values including tone of voice.

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Portfolio

Portfolio

Some recent work and case studies are available to view in my online portfolio.

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Methodologies
CX mapping

Methodologies

I have a wealth of experience working in product design teams and multidisciplinary squads using lean and agile UCD processes. I'm experienced in applying tools from the following methodologies to solve problems, and improve experiences for both consumers and businesses.

• Service Design

• Atomic Design Systems

• Design & Scrum Sprints

• Research - user interviews & usability testing

• Storytelling/Storyboarding & Persona creation

*Boiler IQ CX mapping & persona creation

CV

Employment history

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Senior Product Designer

November 2022 - Present
Logo - British Gas

Senior UX Designer

December 2020 - May 2022
Logo - Hive

Lead Product Designer

October 2013 - December 2020
Logo - Orange

Senior Product Designer

2001 - 2011
Logo - Ananova

Senior Designer

2000 - 2001

Service Designer

Logo - EE
July 2011 - August 2013
Logo - PA

Multimedia Designer

1998 - 2000
Logo - Team17

Multimedia Designer

1996 - 1998
Logo - EMAP

Graphic Artist

1994 - 1996
About me

Passionate...

for designing great user experience

Strong curiosity...

in seeking out innovation and acquiring new skills

Obsessed...

with user behaviour, research and experimentation

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